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Managing Stress in the Workplace
Level: Practitioner level 4
By successfully completing this course, you will:
- Gain skills and knowledge to practice Managing Stress in the Workplace – graduates of this course can also obtain professional liability insurance
- Become a Registered BSY Managing Stress in the Workplace Therapist
- Be awarded the professional BSY Diploma
- Be eligible to become a member of AHCP (Association of Complementary Practitioners)
You can study this course from the comfort of your own home; in your own time and at your own pace; with helpful support and encouragement from our friendly tutors.
Course overview
Billions of pounds are lost each year to UK businesses as millions of days are lost to workplace stress. A cost-effective way of dealing with this problem is to employ in-house stress management trainers. This specialist course provides trainers with the essential skills to stage stress management courses within their own corporate situations. Legal implications and European legislation are examined. A comprehensive training package is included.
Syllabus
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Lesson One
- Introduction
- Stress Related Ill-Health
- Stress at Work
- HSE Stress Guidance
- The Employers’ Responsibility
- Case History 1
- Case History 2
- Introduction
-
Lesson Two
- The Labour Force Survey (LFS) 1999
- TUC Safety Reps Survey
- TSSA Stress Survey
- TSSA Stress Survey – Confidential Questionnaire
- TSSA Policy
- Enabling Employees
- Managing stress by promoting health
- Prescription for Success
-
Lesson Three
- European Guidelines on Stress in the Work Place
- The EC Standpoint on Work-related Stress
- EU Guidance on Work-related Stress
- What is Stress?
- The Present Situation
- Who is at Risk?
- Can Work-related Stress be Prevented?
- Tools to Prevent Stress
- Internal Control
- Step One
- Step Two
- Step Three
- Start Now
- European Guidelines on Stress in the Work Place
-
Lesson Four
- European Guidelines on Stress in the Work Place (Continued)
- The Netherlands
- Portugal
- Austria
- Denmark
- Switzerland
- Sweden
- Germany
- United Kingdom
- The European Statistics on Work-related Stress
- Stress as a Challenge
- European Guidelines on Stress in the Work Place (Continued)
-
Lesson Five
- The Causes of Stress: Physical and Psychosocial Hazards
- Changing Work Patterns
- The Future: Encouraging Good Practice
- Accessing EU Agency Information on Work-related Stress
- What Information is Available?
- What the Agency Knows about Stress
- The Causes of Stress: Physical and Psychosocial Hazards
-
Lesson Six
- Good Practice
- How Should the Information be Used?
- What Next?
- Tackling Work-Related Stress
- Preventive Policies
- Example Strategy One
- Example Strategy Two
- Example Strategy Three
- Example Strategy Four
- 21st Century Back Pain
- Good Practice
-
Lesson Seven
- Managing Stress at Work
- Stress Audits
- Risk-Assessment
- The Importance of Stress Management as an Occupational Health and Safety Issue
- The Employer’s Role in Managing Stress at Work
- The Employees’/their Representatives’ Role in Managing Stress at Work
- The Employers’ and Employees’ Representatives in Europe Role in Managing Stress at Work
- ‘First Things First’ in a Company Assessing its Stress Levels
- Example A – Autodesk Inc., San Rafael, California, USA.
- Example B – Baxter Healthcare Corp., Deerfield, Illinois, USA.
- Example C – Andersen Consulting, Chicago, USA
- Managing Stress at Work
-
Lesson Eight
- Bullying and Harassment in the Workplace
- What is Bullying at Work?
- Causes of Bullying at Work
- The Prevention and Management of Bullying at Work
- Victims of Bullying
- The Legalities Surrounding Bullying and Harassment at Work
- Guidelines on Avoidance
- The Common Myth in Industrial Relations
- Bullying at Work is in Nobody’s Interest
- And the Employee?
- Bullying and Harassment in the Workplace
-
Lesson Nine
- Sexual Harassment
- Corporate Strategies for Protection
- Policy Dissemination and Training
- Investigating the Complaint
- Who Should Conduct the Investigation?
- Prompt Response
- Disciplinary Measures
- Sexual Harassment and the Human Rights Act
- Sexual Harassment by Definition
- Recognising Sexual Harassment
- Preventing Sexual Harassment
- Corporate Responsibility
- Harassment Policies
- Case Transcript
- What was Required in this Case?
- Sexual Harassment
-
Lesson Ten
- Sexual Harassment (Continued)
- Specimen Harassment Policy
- Sexual Harassment (Continued)
-
Lesson Eleven
- Stress and Substance Misuse/Abuse
- Underlying Reasons
- Drinking and High Risk Occupations
- The Legal Situation
- Helping Employees with Alcohol Problems
- Getting Specialist Help
- Testing
- Methods of Testing
- Drink and Work – A Dangerous Cocktail
- Actions for Business
- Learn about Current Drugs of Abuse
- Understand Your Role
- Stress and Substance Misuse/Abuse
-
Lesson Twelve
- Stress and Substance Misuse/Abuse (Continued)
- Treatment: A Small Business Investment with Unique Dividends
- A Corporate Response to Alcohol and Drug Addiction
- Corporative Alcohol & Drug Policies
- Key Principles of an Alcohol Policy
- Specimen Policy
- Stress, Alcohol & Drugs and Vulnerable Populations
- Stress and Substance Misuse/Abuse (Continued)
-
Lesson Thirteen
- Stressed Out!
- Increase in Violence and Aggression in the Workplace
- Case Study 1
- Case Study 2
- Case Study 3
- The Stress Epidemic
- Model Stress Policy
- Introduction
- Policy
- Responsibilities
- Managers
- Occupational Health and Safety Staff
- Human Resources
- Employees
- Function of Safety Reps
- Role of the Safety Committee
-
Lesson Fourteen
- Guidelines for Stress Policy Implementation
- Prevention
- Early Recognition and Appropriate Intervention
- Cause for Concern
- Period of Reflection
- Further Meeting
- The Stress Audit
- What is a Stress Audit?
- Why Do a Stress Audit?
- Guidelines for Stress Policy Implementation
-
Lesson Fifteen
- The Stress Audit (Continued)
- Identification of Stressors and Questionnaire Design
- How do you Create a ‘Good’ Questionnaire?
- Facts on Optical Mark System
-
Lesson Sixteen
- Stress in the Corporate Environment
- Causes of Stress in the Work Situation
- Corporate Wellness Programmes
- Benefits
- Take Responsibility
- Health Prevention
- Result Analysis
-
Lesson Seventeen
- Corporate Wellness Programmes (Continued)
- Background to Corporate Wellness Programmes
- Primary Intervention
- Secondary Intervention
- Tertiary Intervention
- Stress Management Training that Works
- Programme Outline
- Guidelines for Trainer Pack 1
- Guidelines for Trainer Pack 2
- Corporate Wellness Programmes (Continued)
-
Lesson Eighteen
- Effectiveness of Meditation in Reducing and Managing Stress
- Meditation’s Many Rewards
- Mind Coaching ©
- Background
- Practising Mind Coaching
- Hints
- Effectiveness of Meditation in Reducing and Managing Stress
-
Lesson Nineteen
- Meditation and the Art of Corporate Productivity
- CaseHistory
- Massage Therapy
- Background
- Practice
- Powerlessness and Stress
- Job Descriptions
- When You’re a Square Peg and Your Job is a Round Hole
- Traumatic Events on the Job
- Work Environment
- Meditation and the Art of Corporate Productivity
-
Lesson Twenty
- The Employer’s Duties
- Recent Cases
- The Latest Reports of the Costs of Stress
- What This Means in Today’s Workplace
- A Corporate Strategy for Managing Workplace Stress
- Risk Assessment
- The Health and Safety Executive Recommendations
- Stress Training for Managers/Supervisors
- Stress Awareness Training
- Complementary Training
- Corporate Wellness Programmes
- Self-Help Staff Booklets
- A Stress Management Policy
- Support Schemes
- Personal Counselling
- References
- The Employer’s Duties
Practical training
No practical training is required to complete this course.
For advice please call
01409 220 400
Mon-Fri, 9am to 5pm
01409 220 400
Mon-Fri, 9am to 5pm
